Booking Terms & Conditions
By submitting an appointment request with Thousand Spanners, you agree to the following booking terms.
Your online booking is a request only and is not considered confirmed until you receive a confirmation from Thousand Spanners. Please do not assume your appointment is confirmed simply because the booking form was submitted
. Once your appointment has been reviewed, we will send you a confirmation by email. Please make sure you receive this confirmation before arriving for your appointment. If you do not see the confirmation in your inbox, please check your Spam or Junk folder.
Please provide a valid email address and phone number when making your booking so that we can contact you if we need additional information or if there are any changes to your appointment. Appointment times are scheduled based on availability. While we do our best to begin service at the scheduled time, repair times may vary depending on the work required, parts availability, or unexpected issues discovered during inspection.
If you need to cancel, reschedule, or make changes to your appointment, please contact us as early as possible. The service requested during online booking is based on the information provided by the customer. Additional inspection may be required before repairs can be completed. Any additional work or charges will be discussed with you before proceeding. If you have not received a confirmation or have any questions or concerns about your booking, please call Thousand Spanners directly.
Thank you for choosing Thousand Spanners. We look forward to taking care of your vehicle.